How to report security vulnerabilities
How to send security reports:
When to report a security issue associated with a Foxit
product or any Foxit website, including Foxit-hosted web
applications, please do so at
[email protected]
If you just need to know more information about security
advisories, you can visit here:
/support/security-bulletins.html
or enter a trouble ticket via our
Support Portal.
The mail will be monitored by Foxit's Technical Team. We will
respond appropriately to reports of a new security issue with
any Foxit product. To help us research and respond
effectively, please include the following information in your
email:
- A subject that includes "Security vulnerability".
- A complete description of the problem.
- An explanation of how you found the problem and how it can be reproduced.
- The appropriate URL if that is relevant.
- Any relevant system information (e.g. OS version, database, SMTP server, etc).
- Version and edition of all the Foxit products involved.
- Your contact information including name, phone and email in case we need to contact you to get additional information.